Click a link below to answer a question.

Our jerky is made using a totally different and unique process than all other jerky on the market today, smoked with real hickory wood chips for over 14 hours.  It’s hand made and packaged by hand in our USDA-inspected facility in York. PA. Big John’s also is dedicated to sourcing ingredients within Pennsylvania, and even sources our turkey from local farmers here in York.

We guarantee unopened bags will remain fresh until at least the “Sell By” date. Store your jerky in a cool, dry place, avoiding direct sunlight. Once a bag is opened, remove as much air as possible and close the bag to maintain freshness. Opened bags of jerky should be eaten or frozen within 7 days. Avoid the refrigerator because changes in temperatures can cause condensation in the bag and lead to a shortened shelf life.

You can track most orders. Tracking is not available for US and Military orders under 1 Lb and Canadian orders under 4 Lbs.

We make our jerky fresh daily, and often ship that same day. Please allow 1-2 business days for your order to be shipped, and an extra day or so around the Holidays. Transit time is generally 1-3 business days for US customers and 6-10 business days for Canadian/US Military customers. Contact Customer Service if you have any questions or concerns.

Absolutely. Our featured special and subscription options are great ways to save everyday. Choose to receive our email specials when you set up your account to get great specials delivered right to your inbox. We also offer specially priced items just for our servicemen and women. See Military Discounts.

We doubt that will happen. But, if it does happen,we will gladly replace it or refund your money for the uneaten jerky.

Not seeing the answer you need? Reach out to us here, and we will answer promptly.

QUICK LINKS

Shipping Information

Nutritional Information

In the Media

Military Discount

For all our York locals, you can also come check us out and ask questions at events we attend, with the added potential to take some jerky home. For upcoming dates, check out our Facebook page.